.. include:: /shortcuts.rstext

.. index:: Staff information

.. _staff:

Staff access
==============

Institution staff members enjoy a number of additional rights to regular members, for example:

* creation of :ref:`controlled groups <group_types>`
* viewing of the real name of users
* access to the *User search* page
* viewing of the access list of user's pages

Institution staff members have an additional navigation item: *Institution information*.

.. figure:: /images/staff/institution_information.*
   :alt: Main navigation bar for staff members

   Main navigation bar for staff members

.. index::
   single: Staff; User search
   single:  User search for staff members

User search
~~~~~~~~~~~~~~

*Institution information → User search*

When you are on the *User search* page, you can view all members of your institution or just a select few.

.. figure:: /images/staff/user_search.*
   :alt: user search page as viewed by a staff member

   *User search* page as viewed by a staff member

#. Filter the users you wish to display by their initials of the first and / or last name.
#. **Search**: Type the name, display name, username or email address or any partial thereof you wish to search for in the search field. If the site administrator turned on the :ref:`exact search <plugin_search>`, you need to provide the correct name or email address and not a partial one.
#. Click the *Go* button to start searching.
#. **Results per page**: Decide how many results per page you want to view.
#. View your results. The default order is alphabetical according to the first name. However, you can change the order of the results by clicking on a heading and sort that column in ascending or descending order.
#. Select all or just a few users for whom you wish to view a report.
#. **With selected users**: Click the *Get reports* button to

   * view user reports
   * download user account information for further actions

.. note::
   Institution staff members only see the reports area if the :ref:`site administrator allowed staff members to view the access reports <user_settings>`.

.. index::
   single: Staff; Staff report access
   single: Staff report access

Viewing user reports
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

*Institution information → User search →* click on *Get reports*

.. seealso::
   The functionality available to staff members is similar to the one for institution and site administrators as described in the administrator section on :ref:`user reports <user_reports>` if the :ref:`site administrator allowed staff members to view the access reports <user_settings>`.

This functionality can be especially interesting to a Mahara site that is being used with young learners who may require more scaffolding and supervision of which pages they make accessible to other users or the public.

.. note::
   Despite the access to the reports and the CSV download file, staff members cannot manipulate user accounts or access user pages to which they have not received direct access from the user. The reports page only lists the pages, but does not give default access.

.. index::
   single: Staff; Institution statistics
   single: New in Mahara 1.6; Institution statistics accessible by staff members

|new in Mahara 1.6| Institution statistics
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The functionality available to staff members is similar to the one for institution administrators as described in the administrator section on :ref:`institution statistics <institution_statistics>` if the :ref:`site administrator allowed staff members to view the statistics <user_settings>`.