12.2. Staff access

Institution staff members enjoy a number of additional rights to regular members, for example:

• creation of controlled groups

• viewing of the real names of people

• access to the People search page in the administration

• viewing of the access list of people’s portfolios if allowed

Institution staff members have an additional navigation item: Institution information.

Main navigation for staff members

12.2.1. People search

Administration menu → People → People search

Note

Staff members have the majority of the functionality available on this page as institution administrators.

When you are on the People search page, you can view all members of your institution or just a select few. You only see the following options if you have the permission to access account reports.

Note

Staff members cannot manipulate account information or access people’s portfolios to which they have not received direct access. The reports page only lists the pages, but does not give default access.

People search page as viewed by a staff member

1. Click the All button to select all accounts and click the None button to deselect all.

2. You can also tick the checkbox for an individual to select them.

3. Click the Get reports for selected accounts button to

   • view account reports

   • download account information for further actions

   • view information on masquerading sessions if that feature is turned on

   Note

   For more information on what you can see in this action, please refer to the section ‘People reports’.

12.2.2. Reports

Administration menu → Reports

The functionality available to staff members is similar to the one for institution administrators in the ‘Reports’ section if the site administrator allowed staff members to view reports.