11. Staff access¶
Institution staff members enjoy a number of additional rights to regular members, for example:
creation of controlled groups
viewing of the real names of users
access to the User search page in the administration
viewing of the access list of user’s pages if allowed
Institution staff members have an additional navigation item: Institution information.
11.1. User search¶
Administration → User search
Staff members have the majority of the functionality available on this page as institution administrators.
When you are on the User search page, you can view all members of your institution or just a select few. You only see the following options if you have the permission to access user reports.
Staff members cannot manipulate user account information or access user pages to which they have not received direct access from the user. The reports page only lists the pages, but does not give default access.
Click the All button to select all users and click the None button to deselect all users.
You can also tick the checkbox for an individual user to select them.
Click the Get reports for selected users button to
view user reports
download user account information for further actions
view information on masquerading sessions if that feature is turned on
For more information on what you can see in this action, please refer to the section “People reports”.
Administration → Reports
The functionality available to staff members is similar to the one for institution administrators in the “Reports” section if the site administrator allowed staff members to view reports.